Archive for April, 2007

Posted on Apr 25th, 2007

Move over pop star "Posh Spice" Adams and English soccer hero David Beckham, the personal branding power of newly engaged Australian celebrity sports couple Lleyton Hewitt and Rebecca Cartwright could be worth up to $100 million dollars.

In terms of public relations and effective public relations, their media performance this week in both print and television proves they have the potential to become a truly global brand and rival Posh and Becks on the world stage.

Hewitt, who has undergone a lot of media training has earnings from sponsorship and tennis valued at $13.7 million per year according to the BRW Rich List.

Their personal brand is definitely stronger as a couple because they are opposites that attract, and this is always very seductive for consumers in terms of marketing strategy.

Hewitt’s values of the gritty, anti-establishment, anti-authority fighter appeal to the Australian larrikin in us all, while Cartwright’s youthful, wholesome girl-next-door image provides a balance to this, a component essential to any brand building.

Brands help keep products or services fresh in the minds of consumers – and good marketers and influencers are able to identify what is at the core of a brand.

The outstanding attribute of the Hewitt/Cartwright personal brand is that their values are very authentic and resonate across a wide range demographics, a very clever marketing strategy.

Both are not afraid to show their emotions and this is what cynical consumers want in a noisy, crowded and often over-hyped marketplace, plus their clever use of effective public relations.

Mr Murrell calls this concept Integrity Marketing, where the values of an organisation are aligned with those of its staff and customers.

The fact that both these Australians are so comfortable with who they are in front of the public, whether that’s on a tennis court, in front of a TV camera or doing a photo shoot, means they will appeal to all people, from grandmothers to young kids, and that’s their real marketing appeal as a brand. More information (http://www.8mmedia.com/)

Thomas Murrell MBA CSP is an international business speaker, consultant and award-winning broadcaster. Media Motivators is his regular electronic magazine read by 7,000 professionals in 15 different countries.

You can subscribe by visiting http://www.8mmedia.com. Thomas can be contacted directly at +6189388 6888 and is available to speak to your conference, seminar or event. Visit Tom’s blog at http://www.8mmedia.blogspot.com.

Posted on Apr 25th, 2007

Most small businesses do not have a high powered advertising agency to produce award-winning radio commercials for them. Most award-winning radio commercials win for the wrong reasons anyway.

Radio commercials should sell the benefits (not features)of your business/product and should be on the same page with print, TV and billboard. A major problem in business advertising today is the lack of coordination of a campaign where all media are targeting the same message. The newspaper ad says one thing and the radio commercial doesn’t seem to fit anywhere. Wasted money. Hit ‘em with the same message across the board and you increase your reach.

Radio commercials at smaller radio stations are typically created by the radio salespeople or the announcers. In most cases, neither are trained at selling benefits. It’s your money and you shouldn’t spend it on amateurish and/or totally ineffective commercials.

The biggest mistake many business people make is letting the station staff come up with the commercial copy and finished product. When they play it for you, you can tell they really love it. They wrote it, maybe they voiced it. It’s me, me, me. They love all the fun they had making it. They don’t know squat about selling benefits.

Effective radio commercials Remember Tom Bodett for Motel six? A great campaign, it was Tom delivering the benefit for staying at the motel with a little music in the background. Award winning. And Motel Six business shot off the charts. Benefits sell. Yet few local radio people would be comfortable with a straight voice Tom Bodett style ad. They want you to feel like you are really getting something for your money. so they produce a grand scale dud.

Here are BIG Mike’s tips for better commercials

Don’t Do It Yourself You may be able to write it, after a little practice, but don’t get fooled into thinking you can do it better than a professional announcer. The radio people will want you to voice it because some of your fiends will tell you they heard you on the radio and you will be convinced radio works. Phooey. That’s an old way to sell ads. The high powered ad agency worked with David Orreck for several days to get those vacuum cleaner commercials to sound like one-takes.

Avoid two-voice "slice-of-life" ads Many are made by dragging the receptionist into the studio to play the wife or mother and the result is something that sounds like the junior high school drama class made it.

Steer clear of characterizations The last of the great character actors on radio was Mel Blanc and he died 20 years ago. An 18 year old kid trying to sound like a crusty ol’ sea captain doesn’t get it.

Don’t try humor - it ain’t funny Remember the main reason to advertise, WIIFM, What’s In It for Me, that’s what they want to know. Sell benefits. Take a poll, no one cares about a cutesy commercial, they care about what’s in it for them. Yet, every radio station in the country has at least one would-be Bob Hope who thinks he can out-funny the pros. It doesn’t work. Consider how you feel when you hear one on the radio. It sure doesn’t explain why you should visit the store, unless it is to punch out the owner for being so stupid. Ditch the lame humor for real substance

90 Seconds into 30 Won’t Go. The power of the pause is important in radio commercials. Too many radio people take you literally when you tell them what you want in your commercial and try to get it all in one ad. Instead, ask them to create several that will rotate on the air. Take your time to explain the benefits.

Don’t buy anything longer than 30 seconds Some station price 60s double what they charge for 30 seconds, other plus up the 30 rate by 20 or 25 percent. Either way, you don’t need a 60. Make two 30s and get more exposure and save more money. Heck, if you can say the entire Lord’s Prayer in 20 seconds, you can sure sell your benefits in 30.

Ask for an out-of-market voice These days with email audio attachments, many radio stations share voices around the country. You can get a voice thousands of miles away that will do ads only for you. In turn the station announcer who would have done your ads, does one for that station, an even trade. The exchange takes only seconds, no one does any more work and the cost to the advertiser is zero.

Be sure your radio ads sell the same benefits at the same time as your newspaper, shopper and other print and billboard ads. Plan your advertising well in advance, just like the other parts of your business.

For more about advertising, get my article "Cable Ads 5 Bucks!" Send a blank eMail to MailTo:CableAds@BigIdeasGroup.com

©2005 BIG Mike McDaniel All Rights Reserved Mike@BIGIdeasGroup.com BIG Mike is a Professional Speaker and Small Business Consultant with over 30 years experience, http://BIGIdeasGroup.com

Subscribe to "BIG Mike’s BIG Ideas" Newsletter MailTo:subscribe-956603364@ezinedirector.net

Posted on Apr 24th, 2007

Branding: it’s a term that carries great weight in the world of advertising. Successful branding is best illustrated by the world’s most prominent corporations, but it’s no less important to the small business owner. Your Brand is your identity; it’s every single puzzle piece, fitted into the big picture of your company. From your name and logo to your business philosophy and corporate mission; from your advertising campaign message to your design elements; from your products and services; all that is owned, produced, stated, sold and marketed by your company falls under the broad heading of your Brand.

What exactly is a “brand?” The term probably originated at a time when when ours was a strictly agricultural society. Ranchers take a branding iron to their cattle, as a way to signify they OWN those cows. Likewise, modern corporations choose a logo to brand their name into the mind of the consumer. Every time you label an ad or website with your company logo; every time you take a political stance on behalf of your corporation, you’re putting your brand into effect. And if a brand indicates ownership, then it should be your ultimate mission to dominate, or own, your niche. Brand your company. Own the cow.

How do you determine your style of branding? Analyze your audience. Zero in on the group you’re trying to reach. Are they male, female, or both? What’s the age group and economical level? What are their spending habits, their values? How do they TALK? What are they concerned about? What do they think they NEED? Where will their focus be in six months? And most importantly, how does your marketable product fit into the scheme? If you never really get to know your audience, you can read all the marketing how-to strategies in the world, and it isn’t going to mean diddly-squat for your business. It isn’t going to help you build your brand.

What’s the next step? Always, always, always put yourself in their shoes. Jump right into their heads, if you can. Think of your audience during the business-plan conception process. How do they communicate? What do they find visually appealing? Are you marketing to senior citizens? Use bigger fonts, a nostalgic tone, and a morally forthright attitude. Is it the filthy, stinking rich whom you’re trying to attract? Save the Crazy Eddie shtick, because money is no object here. Every bit of energy used to promote your brand should be focused toward winning over your key customer.

There will be a time when you completely lose sight of who you’re trying to attract. This, in turn, dilutes the power of your brand. You’ll be in the middle of writing an ad, when suddenly your head is racing with potential buyer types. This happened to me once during my writing stint with a digital media company who sold Santa Claus greetings. In my sales letter, which went on for pages and pages, there was no limit to what Santa could do! He could praise tiny tots for using the potty. He could play matchmaker to a couple of young lovers. He could patch up an argument you had with Aunt Freida in Topeka. All of this was great, but it was really convoluting Who We Were as a company, and our Santa was becoming a Jack Frost of all trades. It was no good! So we went back to square one. And through simple words and a more narrow focus on our original audience of children, we finally captured the Magic of Christmas that we had originally intended to be Our Brand.

Reflect your brand in everything you do; from your website design, to your public relations, to how you go about selling your product. Once you’ve done this, the next step is to create Brand Awareness. This is achieved through consistency. You can dream up the most brilliant ad campaign on the planet, but if you’re not consistent about putting it in place, you’ll never establish brand recognizability.

If the tone of your company is “fun, light and noncontroversial”, steer clear of anti-war demonstrations. If Arial is your font of choice, then don’t go switching it up mid-campaign and putting out affiliate program materials using Tahoma. If tongue-in-cheek humor is how you attract attention, don’t line your website borders with super-mushy personal ads. Ask yourself: will this resonate with my key customer? And use your logo and company tagline wherever possible—in your email correspondence, on your website, as your letterhead, on your business cards, in your advertising and on your product packaging. Remind people of who you are. Burn your brand into their minds.

To some extent, branding is following the herd… emulating respected companies that capture what you’d like to be known for. Still, a wise entrepreneur must never forget that today’s success story is tomorrow’s dot-com that went under. "What sold" for someone else may not work for your company. Just because Joe Baloney made millions selling with a bilingual circus clown doesn’t mean that will work for you… or that anyone’s even going to find it remotely interesting in six months. The market changes like the tide, depending on what direction society is going in. Where they were before, which way they’re headed, and wherever it’s likely they’ll end up… socially, economically, ethically, politically, culturally, intellectually, psychologically, philosophically.

How will you know that you’ve branded successfully? When people start listening to you. Not just hearing what you say, but letting you call the shots. You’ll know it when people start imitating you, too. You’ll start seeing knock-offs of your products and your company image. This may flatter you or it may annoy you, but when it happens, it’s your cue to lead the pack in a new direction. That’s how to stay on top of the Branding Game.

The day that you find yourself functioning as a real, live spokesman for a group of individuals, is the day you’ve achieved Brand Recognition. The day that you make the front page news headlines is the day you’ve become a household name. But a word to the wise: once your brand achieves true power, someone will try and take you down. Remind them that you own this cow.

Copyright 2005 Dina Giolitto. Use with permission.

Dina Giolitto is a New-Jersey based Copywriting Consultant with nine years’ industry experience. Her current focus is web content and web marketing for a multitude of products and services although the bulk of her experience lies in retail for big-name companies like Toys"R"Us. Visit http://www.wordfeeder.com for rates and samples.

Posted on Apr 24th, 2007

When, some little time ago now, I first descended upon the advertising scene, we were a good deal more concerned than most people seem to be today about the nature of the business we found ourselves in. We were always holding debates – in the saloon bar of the Coach & Horses in New Bond Street, to be tiresomely precise – about the meaning of advertising, the significance of advertising, and the past, present and future of advertising. And an unconscionably serious lot we no doubt were. Not to mention drunk.

Among the hardy perennials of our debates was the relevance of sex in advertising, and also the question of whether the copy element in ads was more important than the visual or vice versa.

Of course, these were the days when it was possible for agency personnel to slope off round the pub during working hours and nobody on the management side of things turned so much as a hair at our absence. Just so long as the work got done on time, nobody gave so much as a tinker’s cuss whether you were doing it in the office or down at the dog track. These days, agencies are a little more sanguine in their approach to creative people; and I recently heard of a designer being sacked on the spot for turning up at a client meeting wearing jeans – and I kid you not.

But back to our hardy perennials. The ‘sex in advertising’ question was a hotly debated topic, mainly because the copywriters and designers in my milieu were always anxious to attend the relevant photo-shoots, and not because sex was liable to help sell anything. Thus, we were constantly coming up with speculative ad campaigns that featured semi-clad females so that we might catch a glimpse of a naked thigh or better. Few of these concepts saw the light of day, but it was always worth a try.

As to the copy versus pic argument, this has still not been resolved to this day. Then, as now, I was on the side of the angels, holding that around 80 per cent of ads could, at a pinch, do without illustrations, whereas only about 2 per cent could do without words. (In regard to the other 18 per cent, you can make your own arrangements.)

Such an argument, as you’d expect, was met with widespread alarm by the designers, who saw that I was presaging their redundancy. Then as now, they would do everything they could to give their illustrations the prominence they thought they deserved. This usually resulted in a design in which the pic took up four-fifths of the ad, while the copy was relegated to eight-point solid and rendered practically illegible.

My attitude, obviously, was simply a debating stance – true though it undoubtedly is. I am not suggesting for a moment that 8 out of 10 ads should be wholly typographical. But if you take a dispassionate look around you, you might agree with me that a whole lot of ads (and brochures and websites, too, come to that) carry pictures for pictures’ sake; and that in quite a few cases the pictures, far from helping the transmission of a message, actually hinder it.

The biggest offenders in this respect are what might be describes as semi-industrial ads. Just leaf through a trade mag (or brochure or website) and you’ll see irrelevance in illustration well carried out. You’ll see, for instance, pictures of the factory or, as they call it these days, the production operation. You’ll see pics of two obvious male models in white coats staring idiotically at a computer screen or a blueprint. And you’ll see pics of two obvious male models, plus a female model, in white coats staring idiotically at a computer screen. The female is included in the latter pic because the designer had originally planned for her to be shot with her clothes off.

Here’s what I think. With today’s wonderful digital photography opportunities, with an instant replay of whatever has been shot, one might hope that illustrations in ads, brochures and websites might be made more relevant. They might actually show the product in action – demonstration is, after all, the soul of advertising. But, no, we still get pics which have nothing whatsoever to do with the product or its benefits.

I don’t mind admitting that there can be few people in the whole wide world who know less about photography than I do. What I do know, however, is that promotional material is far better off without an illustration if that illustration does not augment the sales message. So, in this respect, copy is more important than illustration.

Mind you, there is a lot of copy around that doesn’t augment the sales message either. But that’s another story.

About The Author

Patrick Quinn is an award winning copywriter with 40 years’ experience of the advertising business in London, Miami, Dublin and Edinburgh.

He publishes a FREE online monthly newsletter, AdBriefing, designed for those who have a very real interest in producing good advertising. Subscriptions are available at: http://www.adbriefing.com

j.p@markethillpublishing.co.uk

Posted on Apr 23rd, 2007

To begin, let’s define “Brand Identity,” which is the combination of consistent visual elements that are used in your marketing materials. A basic Brand Identity Kit consists of a logo, business card, letterhead, and envelope. It can be extended to include a website, brochure, folder, flyer, or any other professionally designed pieces.

Having a Brand Identity is incredibly important to your business’s success. However, many business owners have some misconceptions about brand identities that can damage their businesses, and I’ve discussed those below:

My cousin can design my brand identity (logo, website, and marketing materials) There are some very significant areas of your business that should be left to the professionals.

First of all, while your cousin may have been “great in art class,” this doesn’t mean that they have the knowledge and expertise required to create great graphic designs. Designing a logo, business card, or website is much different than painting a picture or making a collage. You must make a brand logo scalable, meaningful, and symbolic. See my article on the “9 Keys to an Effective Logo” for more information on what factors to consider when creating a great logo.

Second, by having a professional designer on your business marketing team, your projects will be a top priority. I have many potential clients who start their designs with a friend or relative, who are then “put on the back burner”, and then have their project drag on for months. After much frustration, they come to me and are amazed at how quickly things are completed. As a professional, I make your projects the most important items on my to-do list.

Finally, would you trust a friend to do something really important requiring unique skills for your business? Make an important client presentation for you, or give a speech? You probably would not, unless they’re a sales professional or a professional speaker. Would you trust a friend who’s “good with math” to do your corporate taxes? If you wouldn’t trust an amateur with an important business function, then why would you trust an amateur with your brand identity – the key to your marketing success?

Designing a custom brand identity is too expensive It’s true that having your marketing materials designed is an expensive proposition. But, it may be even more expensive not having a high-quality, custom brand identity professionally designed – in terms of lost business, lack of respect from your clients, not being taken seriously in business. The list continues.

A strong brand identity quickly pays for itself. For most businesses, if just a few – two or three – new clients call you over the course of your business because of the equity that your brand identity develops, this new business would pay for your logo and brand identity design package. New customers will contact you because they remember your logo, hold on to your business card, or are impressed by your brochure. It’s likely that many more clients than the required few will contact you, and your business will grow from the (relatively) small initial investment in the brand identity.

Consider also that a brand identity is a sustainable expense. Once you’ve had a timeless logo and set of marketing materials designed, you can use them for years to come. And, once you have a strong logo, then creating consistent, targeted marketing pieces and programs is an easy addition to your existing system.

I don’t need a brand identity If you are a professional in business, you need a brand identity. You wouldn’t imagine being in business without other important business essentials – your own computer, perhaps, or a business name or bank account. A brand identity is another of these basic business essentials – it’s the central piece to the marketing and promoting of your business.

My professional experience has taught me that there is nothing that looks less professional than not having a professional brand identity. If you don’t establish a clean, high-quality, and consistent look and feel to your materials, you’ll have a much more difficult time gaining the trust of a potential client – and signing them on to use your services. All of the Fortune 500 companies have a logo, and for a good reason – it makes them look more professional. If you want to be perceived as offering a high-caliber service, you have to look polished and “put together.”

About the Author

Erin Ferree, Founder and Lead Designer of elf design, is a brand identity and graphic design expert. She has been helping small businesses grow with bold, clean and effective logo and marketing material designs for over a decade. elf design offers the comprehensive graphic and web design services of a large agency, with the one- on-one, personalized attention of an independent design specialist. Erin works closely in partnership with her clients to create designs that are visible, credible and memorable – and that tell their unique business stories in a clear and consistent way. For more information about elf design, please visit:

Logo design at http://www.elf-design.com

Posted on Apr 23rd, 2007

Too many business owners and marketers know that Yellow Pages advertising has an incredible amount of potential… but they don’t quite know how to take advantage of it.

Fortunately, it’s a mystery that’s solved pretty easily once an advertiser knows where to turn for advice. There are fundamental truths about Yellow Page advertising that so many businesses fail to recognize, but once they do, they stand to capitalize on a sizeable reward. That said… let’s try to understand it a bit better, shall we?

1. Common Yellow Page advertising mistakes are simple to fix.

Very simple. You don’t have to be a graphic designer or marketing expert to drastically improve your ad either—you just need to know your customers.

You see, most Yellow Page ads make the very same mistakes… year after year …directory after directory …category after category. Some of the ads I see from professional design firms are riddled with mistakes too.

Of course they may look nicer… but that won’t cut it in the Yellow Pages! While a professionally designed ad can certainly help grab attention, there is no substitute for ad content (read: words) if your goal is to generate a phone call.

And when it comes to Yellow Pages advertising, that’s all that really matters.

By learning what makes a good headline, good body copy, and how to develop a strong offer—your Yellow Pages ad will run circles around an ad that just “looks great,” but makes the same mistakes most others are making.

An example? Using your name and logo as the headline…

It’s disastrous and yet more advertisers do it than not. No one cares what you call yourself until they’ve decided to pick up the phone and actually call you.

Your company name does not win you business. So if your name and logo is at the top of your ad… if it’s big and bold and takes up space… if it takes the place of an attention grabbing, hard-hitting headline… you’ve made a big mistake.

Next, here’s fundamental truth number 2…

2. Most Yellow Page ads are developed by the directory publisher.

That’s right—the directory itself develops most of the ads you see. That’s a pretty unfortunate scenario if you think about it. What happens if they design your ad and 4 of your competitors’ ads? Whose ad stands out? Who gets the best ad content and the most original headline?

That’s not a risk you’ll want to take.

When it comes to Yellow Pages advertising those that know how to set themselves apart from the pack fare well. Nice design might get you noticed, but good ad copy grabs attention like a magnet and doesn’t let it go.

Don’t just hand the reins to someone else and let them develop your ad for you. Learn what it takes to generate response and play a role in developing that winning ad for your business.

Your design department will be happy to design your ad free of charge, but make sure you play an active role in developing the content. Because no one knows what makes your customers “tick” like you do!

3. Yellow Pages Advertising is different from just about EVERY other medium you use.

You might want to re-read that. Yellow Pages advertising is different because people see your ad when they are ready to buy. This is huge! Almost every Yellow Page ad I see takes the approach: “This is who I am and this is what I offer.”

Guess what—that’s dead wrong!

All that matters in Yellow Pages Advertising are “the reasons someone should choose you over your competition.” Telling them what you offer does no good. They know what you offer! They’re looking at your ad because their tooth hurts and they turned to the “Dentist” category.

Focus on “why, with all of these options, they should choose you” and you’ll be doing what so many advertisers before you have failed to include.

That is the information your prospects looked in the Yellow Pages to uncover. Give it to them. Give them a reason to pick up the phone and know you’ll provide them with something different… something better.

Your prospects are a skeptical bunch. Make contacting you and giving your business a shot a risk-free, value-filled proposition for them. When done correctly this will give any usiness a tremendous edge over the competition.

Care to learn a little more?

About The Author

Alan Saltz, the author, teaches Yellow Pages Advertisers how to boost their response and return on investment, using simple, but extremely effective techniques. To learn more about how to improve your own Yellow Pages ad, visit: http://www.YellowPagesProfit.com.

alan@YellowPagesProfit.com

Posted on Apr 22nd, 2007

The right logo, with the right characteristics, will boost your visibility, credibility and memorablity – which means more business for you!

These characteristics include:

Consistency in use of your logo, tagline, materials. Repetition of similar elements, used in the same or similar ways, helps people to remember who you are and what you do.

Memorability, so that your logo stays at the forefront of your potential clients’ minds. That way, they’ll think of you next time they have a need.

Meaningfulness, so that your logo can spread the message about the distinguishing characteristics of your business.

Uniqueness, which helps you stand out from the crowd. For example, if everyone in your industry uses a particular symbol (i.e., travel agencies often use globes in their logos), try to use something else – that way, your logo doesn’t just look like everyone else’s.

Professionalism, in the quality of the graphics, the printing and the paper on which your materials are printed.

Timelessness in your logo will ensure that you don’t have to redesign your logo in just a few years and that your investment and equity in your design will be lasting.

Differentiation between the colors in your logo – and not just in terms of hue, but in terms of value as well, so that it translates well either to black and white or greyscale and colorblind people are able to see it.

Unity among the different elements in the logo. The logo must fit together as a single unit, and not just appear as a jumble of elements pasted together.

Scalability, so that your logo looks equally good on both a business card and on a sign for your business (or a billboard!), and at every size in between. Your business’s name should be legible at different logo sizes – be sure that your designer chooses a font that is easily readable.

Having a professionally designed logo can really give your business a jumpstart and helps your business get the attention – and clients – you need to succeed.

About the Author

Erin Ferree, Founder and Lead Designer of elf design, is a brand identity and graphic design expert. She has been helping small businesses grow with bold, clean and effective logo and marketing material designs for over a decade. elf design offers the comprehensive graphic and web design services of a large agency, with the one- on-one, personalized attention of an independent design specialist. Erin works closely in partnership with her clients to create designs that are visible, credible and memorable – and that tell their unique business stories in a clear and consistent way. For more information about elf design, please visit: Logo design at http://www.elf-design.com

Posted on Apr 22nd, 2007

Any idea? It’s a question that more than a few Yellow Page advertisers ponder. If you are currently spending money every month to run an ad in your local directory, you don’t want to wrestle with that question. You want to know that your investment is generating a consistent flow of new clients to your business. So what can you do to maximize returns and stop worrying?

First of all, know this—Yellow Pages Advertising has incredible potential. As a business owner, you have few other ways to reach prospects who are as targeted, and ready to buy as these. But naturally… your success depends on the quality of your ad. And when it comes to ad content, far too many advertisers are quite simply… lost.

“The red-hot commodity of the Information Age? Why that would be the Yellow Pages… It’s like shooting fish in a barrel.”
Fortune July, 2003

There are few places to turn. It makes for an unpleasant situation for the honest businessperson trying to harness the tremendous potential of such a perfectly targeted medium. And so, most advertisers rely on the Yellow Pages design department, who, as it turns out, develop most of the ads in their directory.

It’s hard to differentiate your company if that’s the case, don’t you think?

That situation doesn’t need to be one that you find yourself in. While many advertisers fail to develop an ad that draws a strong response, it’s not especially difficult to do. In fact, the basic mistakes that “riddle” just about every subject heading provide a fantastic opportunity for the business owner that does his homework. If you’re reading this article, you’re doing your homework.

“How come we still have the Yellow Pages? They Work. You don’t go to the Yellow Pages and look up pizza unless you’re planning to order pizza.”
Fortune July, 2003

What Yellow Page success boils down to is ad content. Not color. Not professional design. Sure, those things matter too; but they are nowhere near as important as the words you use to fill your ad. People turning to the Yellow Pages have already determined that they need you. They just need to know whether they should call company A, B, or C.

Their choice doesn’t depend so much on color or design, as it depends on what you offer that your competitors don’t” the policies you hold yourself to that give consumers faith in you and your business.

Here is a point you need to understand… Listing the brand names you carry and the “laundry list” of products or services you offer don’t build credibility. They don’t set you apart from your competitors who offer the same thing!

Plenty of other things do. And chances are you embrace those policies and those hassle, and risk removing, motivators already. You probably do quite a bit for your clients that make their lives easier, more lucrative, more pleasant, and so on. You probably have credibility boosters that you’ve never considered including.

And that is because you may not realize the power they have in motivating an eager prospect to act. Iron-clad guarantees… customer testimonials… rock-solid offers for new customers… a headline that goes well beyond your logo and company name; these are things that work wonders in a targeted, ready-to-buy medium such as the Yellow Pages.

Since so many of your competitors are focusing on their company name and their laundry list of products and services, the copy points above will differentiate you! They give you the credibility that your competition likely lacks, and they make a strong case for many a prospect to choose you with confidence. That’s what the Yellow Pages are all about, right?!

About The Author

Alan Saltz, the author, teaches Yellow Pages Advertisers how to boost their response and return on investment, using simple, but extremely effective techniques. To learn more about how to improve your own Yellow Pages ad, visit: http://www.YellowPagesProfit.com.

alan@YellowPagesProfit.com

Posted on Apr 21st, 2007

Initial lack of customers and cash flow often causes a small business to put off designing a logo and marketing materials professionally “until [they] got a few clients” or “until [they] get started.” Designing their own marketing materials when they launch their business, instead of having them professionally created, will make getting those initial clients more difficult, and may result in a business that will not succeed.

Many entrepreneurs choose to design their own marketing materials when they launch their business, especially by creating their first business card. Or, they will have an amateur designer, friend or relative create the design. There are several reasons why this is not the best idea. An amateur logo design and business card can make your business more likely to fail because:

- Your business won’t look stable. It will appear to be more likely to fold or to fail. Clients won’t have confidence in doing business with you. Would you do business with someone that seems to be on unstable footing – who might not be in business by the end of your project, or after you’ve purchased an item?

- You’ll look like a very small business. Large, successful businesses would never consider doing business without professional, originally designed marketing materials. Using materials that are not professionally designed (i.e., Microsoft or Vistaprint templates) makes your business appear even smaller, and can possibly indicate that you cannot perform to or meet the standards required.

- You’ll look unpolished and rough. Not having a professional look and feel can make it look as though your business does not matter to you. Customers may get the impression that you don’t care about the way your business presents itself, which might indicate that you wouldn’t care about the quality of your work, or the way that your work reflects upon their business.

- You’ll look unfocused. Unprofessional, uncoordinated marketing materials can make your business look “jumbled” or confused. If you have a business card with one look and feel and a website with another, this creates a confused – and confusing – look and feel for your business. This can also cause an identity crisis for a small business. When looking at your differently designed materials, potential clients may be fooled into thinking that they are looking at materials that represent different companies.

About half of all businesses fail within their first few years. One source of failure that’s commonly cited by experts is sloppy or ineffective marketing – if your marketing materials don’t stand out from your competitors’, your sales will suffer.

When you start a business, you need to create the quickest possible route to business success. A logo helps to create this by contributing to your business’s visibility, credibility, and memorability – three factors that will help your business to grow and achieve success. So, while putting off your logo development may seem like a prudent idea from a cash-flow point of view, it could result in your business never getting “off the ground”. It can also lead to your business folding when it would otherwise succeed – if you don’t invest in your business, who will?

If you think that you can’t afford to design a logo when starting your business, consider the outcomes – how can you afford not to?

About the Author

Erin Ferree, Founder and Lead Designer of elf design, is a brand identity and graphic design expert. She has been helping small businesses grow with bold, clean and effective logo and marketing material designs for over a decade. Elf design offers the comprehensive graphic and web design services of a large agency, with the one- on-one, personalized attention of an independent design specialist. Erin works closely in partnership with her clients to create designs that are visible, credible and memorable – and that tell their unique business stories in a clear and consistent way. For more information about elf design, please visit: Logo design at http://www.elf-design.com

Posted on Apr 21st, 2007

If you advertise in any way, the following information could show you how to find and utilize untold advertising dollars you may not be aware of.

In the mid 80’s I was an account executive for a radio station located in Santa Rosa, California. During that time I became very familiar with what is referred to as co-op advertising.

Co-op advertising is a great source of advertising dollars. And there is so much of it available to people, yet most people know very little, if anything, about co-op dollars.

Interestingly, I was one of the only reps at the station who made sure my clients knew about this benefit. The reason was simple, there was more work involved in getting my clients set up, and yet, there was financial gain for both my client and myself by taking time to help them stretch their marketing dollars.

Co-opting is where you put in money for advertising and the manufacturer of a product you sell also puts in money. Often it is as much as 50% of the campaign. It is a great way to stretch your advertising campaign and to beef up your campaign.

Unfortunately, even though the money is available if conditions are right, many people either aren’t aware of this or if they are they think it’s too much work to meet the criteria. Granted, in some cases it is, but often utilizing co-op money is a great way to stretch your marketing budget.

There are many co-op-advertising opportunities available if you plan to do advertising on the Internet. Not all are good investments though. Check opportunities out very carefully before making a final commitment.

Using co-op dollars is an excellent way to build a stronger relationship with your retail suppliers and to generate a lot more traffic in your store or on to your web site. If the overflow of business is handled correctly you will increase your sales and profits.

The great thing about using co-op dollars when you are dealing with standard media is that your account rep can handle the paperwork for you. Many retailers hesitate using the “hidden” dollars due to feeling intimidated by the paperwork, the unknown.

Not only can the rep help you with the paperwork, they can also help you to build the campaign. However, before you trust them completely, find out what their experience is, what successful campaigns they have spearheaded and get some references. Take the time to do some research upfront to save money over the long run.

The reality is, if they are professionals in the truest sense of the word, they will be more than willing to take much of the paperwork burden off of you by handling it. After all, the more value an account rep creates for their clients the greater chance for an ongoing business.

Co-op dollars are not limited to retail businesses. Often, there are hidden dollars for non-profits. There are city and state funds that are set aside to help various organizations increase their visibility and reach.

One nice thing about using co-op dollars from a large manufacturer is that brand names do attract customers to your business—that’s why you offer them. Advertising specific well known brands will increase your foot traffic. Harley Davidson has an amazing co-op program they offer to their retailers. It is a primary reason they have done so well. They encourage advertising based on specific guidelines.

It is to the advantage of an advertiser to utilize these dollars. Manufacturers in virtually every industry want to help with advertising costs. They are very aware that when you correctly advertise their brand name product you will probably sell more of it, thus increasing your orders.

The disadvantage of co-op advertising can be the restrictions set by the manufacturer. Often, they have such rigid guidelines about how to design the ad that you may lose all control of creative expression. For example, their logo may have to be positioned in an exact location in order for them to co-op the campaign.

If you are working with someone who claims to be an expert at advertising and they know nothing about co-op dollars they are not the expert they claim to be. Be aware.

Areas that you need to be educated on are program terms and reimbursement schedules. In some cases it can take months to receive reimbursement for a co-op campaign. In other cases, the company you are cooping with will send the money directly to the media source. Be sure to check this information out in order not to run into a cash flow problem.

Advantages of co-op advertising

  • Extra money to advertise
  • Account executive can do the paperwork
  • More frequency
  • Disadvantages of co-op advertising

    • Restrictions by manufacturer
    • No guarantee it will work
    • Limited creativity in ad copy
    • Before making a final decision, research your options on co-op advertising. You may be pleasantly surprised with what you discover.

      Copyright: © 2004 by Kathleen Gage

      www.kathleengage.com

      Publishing Guidelines: You may publish my article in your newsletter, on your web site, or in your print publication provided you include the resource box at the end. Notification would be appreciated but is not required.

      About The Author

      Kathleen Gage is a business advisor, keynote speaker and trainer who helps others gain marketing dominance and visibility within their market. Get Gage’s FR*EE report “Learn How One Salt Lake City Based Business Consultant Made Over 100k from One Idea” by visiting www.kathleengage.com.

      kathleen@turningpointpresents.com

      « Prev - Next »